Refund & Cancellation Policy
Last updated: 7 September 2026
We would rather you were on the right program than locked into the wrong one. This page explains when you can get your money back, how to cancel, and how long a refund takes. It applies to every paid program and subscription bought through eazypregnancy.com.
1. The 7-day refund window
You may request a full refund within 7 days of your first payment for a program, provided you have attended no more than one live session or consultation in that period.
If you have attended two or more sessions, or the 7 days have passed, the payment for that billing period is non-refundable - but you can still cancel so you are not charged again (see section 3).
2. What is and is not refundable
| Purchase | Refundable? |
|---|---|
| Monthly program subscription | Yes, within the 7-day window above |
| One-time plans (e.g. a diet plan) | Yes, until the plan has been delivered to you. Once delivered, no |
| Paid events and workshops | Yes, if you cancel at least 48 hours before it starts |
| Diagnostics and lab packages | Yes, until a sample is collected. After collection, no |
| Third-party products bought via our links | No - the seller’s own policy applies |
Discounted or promotional purchases are refunded at the amount you actually paid, not the list price.
3. Cancelling a subscription
You can cancel a monthly program at any time by writing to [email protected] or messaging us on WhatsApp. Cancel at least 48 hours before your next billing date and you will not be charged again. Your access continues to the end of the period you have already paid for - we do not cut you off mid-month, and we do not pro-rate a partial month.
4. Rescheduling and missed sessions
Let us know at least 4 hours before a one-to-one session and we will reschedule it at no cost. Sessions missed without notice are treated as delivered and are not refunded or carried forward. If we cancel or cannot deliver a session, we reschedule it or credit it back to you - your choice.
5. Medical circumstances
Pregnancy does not always go to plan. If your doctor advises you to stop a program, or in the event of a pregnancy loss or a medical emergency, write to us. We will pause your subscription for as long as you need at no charge, or refund the unused portion of what you have paid - outside the normal 7-day window and regardless of how many sessions you have attended. You do not need to explain more than you want to, and we will not ask for documentation.
6. How to request a refund
Write to [email protected] or message us on WhatsApp (+91 84458 66642) with:
- the name and phone number you enrolled with;
- the program or purchase concerned;
- the reason for your request - a line is enough.
7. Timelines
We acknowledge every request within 2 business days and decide within 5 business days. Approved refunds are sent back to the original payment method within 7 to 10 business days of approval; how quickly it appears after that depends on your bank or card issuer. We do not refund to a different account or payment method from the one you paid with.
8. If you are unhappy with the outcome
Reply to our decision and ask for it to be reviewed - a second person will look at it. Nothing in this policy takes away any right you have under Indian consumer law, including the Consumer Protection Act, 2019.
9. Related policies
This policy sits alongside our Terms of Service, Privacy Policy and Medical Disclaimer.